If you have heard about PBX or Private Branch Exchange telephone system or perhaps, you have encountered it already, surely you do know that it has quite a fascinating history, beginning from the early telephone operators that are in switchboard style to the sophisticated digital internet PBX of today. You should know by now that time moves forward, change is constant and technology advances continuously, giving rise to the continuous advancement of innovations and for telephone systems to become technologically advanced as well, most especially with new features being added all the time. These days, you will surely observe the rise in the number of subscribers not only making calls, but also sending and receiving voicemails, emails and faxes as well, through their phones or with any device they have using the internet.
If you are going to ask us about how the telephone system was in the past, all we can say that it was really done in a primitive way where operators are connecting callers by means of using different types of extensions through switchboards as well as cords. Aside from being the abbreviation for Private Branch Exchange, PBX also meant a range of devices that have capabilities that are different. There is another thing that we want you to know about PBX telephone system such as the fact that it essentially refers to a business telephone system that involves many lines that are connecting internally (through extensions) and externally as well, using an external public telecom network.
When it comes to the primary purpose for the existence of PBX telephone system, that can be directed towards its ability to route calls that are incoming to the appropriate extension inside the premise of the office and to share a group of phone or trunk line within the extensions, per se. There is no denying the fact that the basic guiding principles behind the operation of PBX telephone systems remained the same as it was in the past, yet the technologies behind it tremendously evolved through the years, paving path for the lowering down of operating costs and simplifying the operational process as well.
You may not know it but the term PBX has now become synonymous to the term EPABX or Electronic Private Automated Brach Exchange as well as Private Automated Brach Exchange. There are several benefits that we want you to be aware of regarding the use of PBX like how it can handle tons of phone lines in or even out of specific locations and also, it is considered as something similar to a central office exchange, though it is much smaller and privately owned as well. There are tons of things you have to know regarding PBX telephone system, though we have already stated here some of the most important you should learn about.